At pshky, your privacy is not an afterthought — it is built into every layer of how we operate. This Privacy Policy explains exactly what personal data pshky collects, why we collect it, how it is stored and protected, and what rights you have as a registered player in the Philippines.
The Philippine Data Privacy Act of 2012 (Republic Act 10173) grants every data subject a set of enforceable rights. pshky is committed to upholding all of them — here is what that means for your account.
Before pshky collects any personal data from you — at registration, KYC, or any other touchpoint — you will be clearly informed of exactly what is being collected, why it is needed, and how long it will be retained. No hidden data harvesting. No silent opt-ins.
You have the right to request a copy of the personal data pshky holds about you at any time. Submit an access request via our 24/7 Live Chat or email [email protected] and our Data Protection Officer will respond within fifteen (15) business days as required under the DPA.
If any personal data held by pshky is inaccurate, outdated, or incomplete, you have the right to have it corrected. Simply reach out to pshky support with the correct information and valid supporting documentation. Corrections are processed within ten (10) business days.
Subject to legal retention obligations under PAGCOR regulations and Philippine AML laws, you may request the deletion of your personal data from pshky's systems. Data required by law to be retained for a minimum period cannot be erased before that period expires, but pshky will inform you of the applicable timeline.
You have the right to object to the processing of your personal data for purposes beyond what is strictly necessary for your pshky account management and regulatory compliance — for example, marketing communications or behavioral analytics. You may withdraw consent for non-essential processing at any time through your account settings.
You may request a structured, machine-readable copy of the personal data you have provided to pshky. This right applies to data processed by automated means based on your consent or on a contract. Portability requests are fulfilled within thirty (30) days of verification of your identity and account ownership.
This Privacy Policy ("Policy") is issued by pshky ("pshky," "we," "us," "our") and governs the collection, use, storage, disclosure, and protection of personal data belonging to users ("you," "your," "the Player") who access or use the pshky platform at pshky.net, including all subdomains, mobile web interfaces, and associated services.
pshky is fully committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where pshky's operations fall under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR), this Policy also reflects applicable PAGCOR data handling requirements.
This Policy applies to all personal data collected from:
By registering on pshky or continuing to use the platform after this Policy has been updated, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the pshky platform.
For the purposes of the Philippine Data Privacy Act of 2012, pshky acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and website visitors. This means pshky determines the purposes and means by which your personal data is collected and processed.
pshky has appointed a Data Protection Officer (DPO) as required under the DPA and NPC regulations. The DPO is responsible for overseeing pshky's data protection program, ensuring compliance with this Policy and applicable law, and serving as the primary point of contact for all data subject requests and NPC inquiries.
Contact details for pshky's Data Protection Officer:
Third-party service providers engaged by pshky who process personal data on pshky's behalf — such as KYC verification providers, payment processors, and game content licensors — act as Personal Information Processors (PIPs) under the DPA. pshky maintains Data Processing Agreements with all PIPs to ensure that personal data is handled in accordance with the DPA and this Policy.
pshky collects the following categories of personal data from players. The specific data points collected depend on the stage of your interaction with the platform and the services you use.
A. Registration & Identity Data
B. KYC & Identity Verification Data
C. Financial & Transaction Data
D. Gaming Activity Data
E. Technical & Usage Data
F. Communications Data
pshky collects personal data through the following channels and mechanisms:
pshky processes your personal data for the following purposes. Where a purpose is required by law or by PAGCOR regulations, processing is mandatory and cannot be opted out of without affecting your ability to use the pshky platform.
Under the Philippine Data Privacy Act and NPC regulations, pshky relies on the following legal bases for processing your personal data:
pshky does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Personal data is shared only in the following circumstances and only to the extent strictly necessary:
pshky retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law and PAGCOR regulations. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original data. Where deletion is not technically feasible for certain legacy systems, pshky ensures that the data is isolated and no longer actively processed.
pshky implements a comprehensive set of technical, organizational, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
pshky uses cookies and similar tracking technologies to operate the platform, improve your experience, and meet its security and compliance obligations. The following types of cookies are used on pshky.net:
By continuing to use the pshky platform after being presented with our cookie notice, you consent to the use of cookies as described above. You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in and using pshky's gaming services.
pshky strictly enforces the 21+ age requirement for all registered players, in full compliance with PAGCOR regulations governing online gaming in the Philippines. The pshky platform is not intended for, marketed to, or accessible by individuals under 21 years of age.
pshky does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration process. Every player is required to submit a valid government-issued ID confirming that they are 21 years of age or older before their account is fully activated and real-money gaming is enabled.
If pshky discovers or is notified that a registered account belongs to a person under 21 years of age, the following actions will be taken immediately:
As a data subject under the Philippine Data Privacy Act of 2012, you are entitled to exercise the following rights with respect to your personal data held by pshky. To exercise any of these rights, contact pshky's Data Protection Officer at [email protected] with the subject line "DPA Request — [Right Type]" or through our 24/7 Live Chat.
pshky will verify your identity before processing any data subject request. A response will be provided within the timeframes prescribed under NPC regulations — generally within fifteen (15) to thirty (30) business days depending on the complexity of the request.
If you are not satisfied with pshky's response to your data subject request, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines. Information on filing a complaint with the NPC is available at the NPC's official government website.
In limited circumstances, personal data processed by pshky may be transferred to or accessed from servers or personnel located outside the Philippines — for example, where a third-party technology or KYC service provider operates infrastructure in another jurisdiction.
Where such transfers occur, pshky ensures that appropriate safeguards are in place in accordance with NPC guidelines on cross-border data flows, including:
pshky does not transfer personal data to jurisdictions that the NPC has identified as not providing adequate levels of data protection, unless additional contractual or technical safeguards are in place.
pshky reserves the right to update or revise this Privacy Policy at any time to reflect changes in applicable law, NPC issuances, PAGCOR regulatory requirements, or pshky's data processing practices. The updated Policy will be posted on this page with a revised effective date.
For material changes — meaning changes that significantly affect how pshky processes your personal data or that reduce your privacy rights — pshky will provide advance notice through one or more of the following channels:
Your continued use of the pshky platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must stop using the platform and contact support to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pshky, please contact our Data Protection Officer through any of the following channels. All DPA-related inquiries are handled with strict confidentiality and responded to within the timeframes required under NPC regulations.
For formal complaints about a suspected violation of your rights under the Philippine Data Privacy Act, you also have the right to contact the National Privacy Commission (NPC) directly. The NPC is the government authority responsible for administering and enforcing the DPA in the Philippines.
pshky is committed to working constructively with you and with the NPC to resolve any data privacy concerns fairly and efficiently. We take all data subject complaints seriously and aim to resolve them at the first point of contact wherever possible.
Your data is protected, your rights are guaranteed, and your gaming experience is backed by PAGCOR-regulated oversight. Explore everything pshky has to offer.
🔞 21+ Only | Play Responsibly | PAGCOR Regulated | Responsible Gaming Resources